This Privacy Policy applies to all users of the laju77 platform, including website visitors, registered members and mobile app users. By using laju77 services, you agree to the terms set out in this document.
1Information We Collect
Laju77 collects your personal information solely for the purpose of providing the best, safest, and most responsible service. We only collect information that is genuinely necessary — nothing more. The following are the categories of information we collect:
1.1 Information You Provide Directly
- Registration information: Full name, date of birth, identity card number, email address, phone number and account password.
- Financial information: Bank account number, bank name and e-wallet details used for deposits and withdrawals.
- KYC verification documents: A copy of your identity card, passport, or other official document may be requested during the identity verification process.
- Communication information: Any messages, complaints, or feedback you submit to the laju77 support team.
1.2 Information Collected Automatically
- Technical data: IP address, browser type, operating system, screen resolution and access time.
- Activity data: Pages visited, games played, session duration, bets placed and transaction history.
- Device data: Unique device identifier, phone model and app version in use.
- Location data: Approximate location information based on IP address for compliance and security purposes.
1.3 Information from Third Parties
- Verification information from payment providers and financial institutions during transaction processing.
- Information from third-party identity verification agencies used for KYC and fraud prevention purposes.
laju77 never collects information unrelated to the provision of its services. All data collection has a clear and legitimate purpose.
2How We Use Your Data
All information collected by laju77 is used responsibly and only for legitimate purposes. We do not use your data for any undisclosed purpose without obtaining your consent first.
| Purpose of Use |
Data Type |
Legal Basis |
| Account management & login |
Name, email, password |
Contract performance |
| Deposit & withdrawal processing |
Bank details, e-wallet |
Contract performance |
| Identity verification (KYC) |
ID documents, photos |
Legal obligation |
| Fraud prevention & security |
IP, device data, activity |
Legitimate interest |
| Customer Support |
Messages, transaction history |
Contract performance |
| Marketing communications |
Email, phone number |
Your Consent |
| Analytics & improvement |
Usage data, cookies |
Legitimate interest |
Laju77 uses your data specifically to ensure a smooth gaming experience, process payments securely, detect and prevent fraudulent activity, and meet established compliance requirements. We always ensure that data usage is proportionate and not excessive.
Marketing Communications: You may withdraw your consent to receive marketing communications at any time by contacting our support team or through your account settings.
3Information Sharing with Third Parties
Laju77 takes great care when it comes to sharing members' personal information. We do not sell, rent, or share your personal data with outside parties for their own commercial purposes. However, there are limited situations where data sharing is necessary:
3.1 Trusted Service Providers
Laju77 works with a number of third-party service providers that assist us in operating the platform. These providers are bound by strict confidentiality agreements and may only use your data for specific, permitted purposes:
- Payment gateway providers — to securely process deposits and withdrawals.
- KYC service providers — to verify member identity in compliance with regulatory requirements.
- Game providers — game session information required to deliver games to you.
- Cloud infrastructure providers — for secure data storage and server management.
- Analytics Platform — to understand usage patterns and improve the platform (data is not individually identifiable).
3.2 Legally Required Sharing
- Laju77 will disclose personal information when required by a court order, warrant, or lawful directive from the relevant authorities.
- In cases involving fraud investigations or financial crime, relevant information may be shared with law enforcement authorities.
- In the event of a merger, acquisition, or sale of company assets, member data may be transferred to the new entity, which will continue to uphold this privacy protection commitment.
In all data sharing instances, laju77 ensures that the receiving party has adequate data protection measures in place before any information is shared.
4Data Security and Protection Measures
Laju77 continuously invests in the latest security technologies and procedures to ensure your personal data is protected at all times. Our security system is designed in layers to provide comprehensive protection:
256-bit SSL Encryption
All communications between you and the platform are protected with the highest level of encryption.
Two-Factor Authentication (2FA)
An additional security layer during login to prevent unauthorized access.
Real-Time Monitoring
An active threat detection system operating 24 hours a day, 7 days a week.
Strict Access Control
Only authorised personnel may access sensitive member data, with a full audit trail log maintained.
Encrypted Password Storage
Your password is never stored in plain text — we use irreversible cryptographic hashing.
Regular Penetration Testing
Security audits and penetration testing are conducted periodically by independent expert teams.
Automatic Data Backup
Data is automatically backed up to a secure location to ensure service continuity.
Incident Response Plan
Rapid response procedures are in place to address any security incidents promptly.
While laju77 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play a role by using a strong password and not sharing your login credentials.
5Cookies and Tracking Technologies
Laju77 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and deliver more relevant content to you.
5.1 Types of Cookies Used
Essential Cookies
Required for core platform functions such as login, session security and account management. These cookies cannot be disabled as they are essential for the platform to operate.
Analytics Cookies
Helps us understand how users interact with the platform — frequently visited pages, time spent and navigation patterns for continuous improvement.
Preference Cookies
Saves your preferences such as language, time zone and display settings so you don't have to reconfigure them each time you use the platform.
Marketing Cookies
Used to deliver relevant promotions and offers based on your interests. You may opt out of these cookies without affecting the core functionality of the platform.
5.2 Managing Cookies
You have full control over the cookies received by your device. You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
- Session cookies are deleted automatically when you close your browser.
- Persistent cookies can be deleted manually through your browser settings.
- Laju77 does not use supercookies or tracking technologies that cannot be deleted by users.
6Your Privacy Rights
As a laju77 member, you have clear and meaningful privacy rights. laju77 fully respects these rights and provides easy channels for you to exercise them.
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete information in your records.
Right to Erasure
Request deletion of your data under certain circumstances permitted by law.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Portability
Receive your data in a machine-readable format for transfer to another platform.
Right to Restriction
Restrict the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, contact the laju77 support team via live chat on the platform. We will process your request within 30 working days.
7Data Retention Period
Laju77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are our data retention period guidelines:
- Active account data: Retained for as long as your account is active and throughout the period you use laju77 services.
- Financial transaction data: Retained for a minimum of 7 years after the transaction to comply with accounting and financial regulatory requirements.
- KYC documents: Retained for 5 years after account closure or the date the document was submitted, whichever is later.
- Support communication logs: Retained for 3 years from the date of communication for reference and dispute resolution purposes.
- Cookie and analytics data: Depending on the type of cookie — session cookies are deleted immediately, while analytics cookies are stored for up to 13 months.
- Closed account data: Basic personal information is retained for 5 years after account closure before being permanently deleted.
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be personally associated with you.
8Children's Privacy
Laju77 is an online entertainment platform that exclusively for users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
- All account applicants are required to confirm they are aged 18 or above at the point of registration.
- Our identity verification (KYC) process effectively screens out registrations by underage individuals.
- If we discover that a child's personal data has been collected inadvertently, that data will be deleted immediately and the account in question will be closed.
- Parents or guardians who believe their child has registered an account at laju77 should contact our support team immediately.
Warning: Registration by minors is a serious violation of laju77's Terms and Conditions. Accounts found to be owned by minors will be closed immediately with no balance refunded.
9Amendments to This Privacy Policy
Laju77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.
- Members will be notified of any significant amendments via an in-platform notice at least 7 days before the changes take effect.
- The "Updated" date at the top of this document will be revised whenever changes are made.
- Continued use of the laju77 platform after the effective date of any amendment constitutes your acceptance of those changes.
- If you disagree with any amendments made, you have the right to close your account before the changes take effect.
- The latest version of this Privacy Policy is always available on the /privacy-policy on the laju77 platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, the laju77 team is always ready to assist you.
Live Chat
Chat directly with our support agents within the platform. Available 24 hours a day, 7 days a week.
Help Centre
Visit page
FAQ for answers to frequently asked questions.
For official requests relating to privacy rights such as data access, correction, or deletion, please clearly state the type of request and include sufficient information for us to verify your identity before processing. The standard response time is within 3–5 working days for general requests and 30 working days for more complex privacy rights requests.